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Frequently asked questions

Unfortunately not. You must order online before midnight, three days before you want your cream tea delivered, so for example to have your cream tea delivered on a Friday you would need to order before midnight on the Tuesday. We do despatch all orders at 11.00am on the day of baking your scones and your delivery takes place the following day.

We can arrange deliveries to arrive on Saturdays, but you need to order your cream tea by midnight on Wednesday and pay the Saturday delivery surcharge of £6.95 when ordering.

We do not deliver on Sundays, Mondays or Bank Holidays, as our scones are made fresh to order on the day of despatch and your order contains chilled items.

We have two gluten free cream teas available: The Port Bredy Clotted cream tea for two and the Melchester Cultured cream tea for two.

We deliver to mainland UK.

There are some exclusions. You can find these excluded postcodes on our delivery page.

Yes, you can. There are some limitations. For example if you order our Marlott or Sandbourne Cream Tea it is not possible to order 1 plain and one fruit scone, but on most offerings you can at least order half classic plain scones and half fruit scones if you wish.

At the moment this is not possible, as we are all busy making scones and sending out orders and do not have a dedicated telephone ordering clerk.

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